0143 000 888Know what you are buying.
- Monday–Friday
- 8:00 am–9:00 pm
- Saturday
- 8:00 am–6:00 pm
- Sunday
- 8:00 am–2:00 pm
Confirm your equipment and the agreed scope before payment or collection.
Request an itemised quotation.
Send the models or your appliance list, quantities, location and preferred timing. Prices are supplied by quotation. Ask our team to confirm stock and the exact supplied model.
Check what is included.
Your quotation should identify the supplying company, equipment, quantities, taxes, applicable warranties and payment instructions. Confirm whether accessories, delivery, installation and commissioning are included or quoted separately.
Arrange collection.
Request your preferred collection date using Reserve for Collection. Our team must confirm stock, visiting hours and the appointment before you travel. A reservation request is not confirmation of a completed order.
Arrange delivery or installation.
Share the destination and any access requirements. Ask for the delivery charge and schedule, and confirm any installation scope in writing. A site survey may be needed to finalise the design.
Check your handover.
Keep the invoice and warranty documents. Check the delivered model, quantity, visible condition and supplied accessories. Record serial numbers and contact our team promptly if an item differs from your order.
Returns, exchanges or faults.
Ask for the applicable return and exchange terms before ordering. If there is a problem, contact our team with the invoice, model, serial number and photographs so we can assess the appropriate next step. Contact us before sending equipment back.