Warranty & support

Activate your warranty →

Submit a warranty claim →

Activate your whole solar system, inverter, solar panels or lithium battery. Save your progress and resume later, add installation details, and request technical support or battery charging assistance.

Share your model, serial number, purchase invoice and a clear description of the issue. Our team will verify the applicable warranty and arrange support.

Periods separated by “+” have different remedies. The initial period provides repair and replacement if repair is not possible; extended periods provide repair and a discounted purchase if repair is not possible. Confirm the exact warranty documents before ordering.

Warranty periods for IVPM, IVPS and MPPT controllers will be confirmed in writing against the exact supplied model before purchase. Installation damage, misuse, unauthorised repairs and operation outside specifications are subject to the manufacturer’s exclusions.