Submit a warranty claim.
Report an issue with your whole solar system, inverter, solar panels or lithium battery. Share purchase details, the installer and installation method, cables and protection, service history, weather exposure and fault symptoms for technical assessment. You can submit without an activation reference.
Registering new equipment? Activate your warranty →
Saving stores your entries privately for 30 days after your last save. Once saved, changes save automatically. Keep the private resume link to continue on another device.
Your private resume link
Anyone with this link can access this claim and its attachments. Keep it private.
Submitted for review
Your reference
Keep your invoice and this private link. Our team will verify the equipment and applicable warranty terms. Submission does not yet confirm coverage.
Your completed warranty PDF
Your submitted details are saved securely for our staff. Keep a PDF copy or share it with our company on WhatsApp.
On supported phones, choose WhatsApp from the share menu, then 0143 000 888. Otherwise download the PDF and attach it to the company chat below. The WhatsApp button prepares your details; it does not automatically attach a file.
