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← Warranty & support
WARRANTY CLAIM

Submit a warranty claim.

Report an issue with your whole solar system, inverter, solar panels or lithium battery. Share purchase details, the installer and installation method, cables and protection, service history, weather exposure and fault symptoms for technical assessment. You can submit without an activation reference.

Registering new equipment? Activate your warranty →

Save & resumePrivate documentsTechnical review
Your progress has not been saved yet.

Saving stores your entries privately for 30 days after your last save. Once saved, changes save automatically. Keep the private resume link to continue on another device.

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Your purchase

Submit a claim for a whole system or an individual product. List the model and serial number of every component, or attach a labelled schedule. Warranty terms are verified separately for each component.