Ordering, delivery, collection & training
Know how to order, verify payment instructions, collect equipment and contact the training team.
8 questions
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How do I order from Felicity Solar Kenya?
Choose products in the catalogue or send your requirements through the quotation form.
Enquire on WhatsAppLink to this answerCan I pay directly on this website?
The published enquiry process prepares a message for you to review and send in WhatsApp; no payment is taken through that enquiry form.
Enquire on WhatsAppLink to this answerHow do I reserve equipment for collection?
Use Reserve for Collection, select the products and quantities and request a preferred date.
Enquire on WhatsAppLink to this answerDo you deliver solar equipment across Kenya?
Send your destination, equipment list, quantities and required timing so the team can confirm transport options, charges and the delivery schedule.
Enquire on WhatsAppLink to this answerWhat should I check when collecting or receiving solar equipment?
Check the model, quantity, visible condition and supplied accessories against the agreed quotation.
Enquire on WhatsAppLink to this answerCan I buy installation accessories with my solar equipment?
The help centre links to our installation-accessories catalogue.
Enquire on WhatsAppLink to this answerDo you provide Felicity Solar Kenya installer training?
The website has installer-training information and links to Mombasa and Panari training albums.
Enquire on WhatsAppLink to this answerWhere can I see delivery photos, projects and customer reviews?
Use our gallery for published photographs and the linked Google business profile for customer reviews.
Enquire on WhatsAppLink to this answerReviewed 20 October 2026 · All questions
