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FELICITY SOLAR KENYA · FAQs

Ordering, delivery, collection & training

Know how to order, verify payment instructions, collect equipment and contact the training team.

How do I order from Felicity Solar Kenya?

Choose products in the catalogue or send your requirements through the quotation form.

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Can I pay directly on this website?

The published enquiry process prepares a message for you to review and send in WhatsApp; no payment is taken through that enquiry form.

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How do I reserve equipment for collection?

Use Reserve for Collection, select the products and quantities and request a preferred date.

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Do you deliver solar equipment across Kenya?

Send your destination, equipment list, quantities and required timing so the team can confirm transport options, charges and the delivery schedule.

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What should I check when collecting or receiving solar equipment?

Check the model, quantity, visible condition and supplied accessories against the agreed quotation.

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Can I buy installation accessories with my solar equipment?

The help centre links to our installation-accessories catalogue.

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Do you provide Felicity Solar Kenya installer training?

The website has installer-training information and links to Mombasa and Panari training albums.

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Where can I see delivery photos, projects and customer reviews?

Use our gallery for published photographs and the linked Google business profile for customer reviews.

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Reviewed 20 October 2026 · All questions

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